Deciphering Customer Reviews When Picking A Learning Management System

Selecting the right LMS for your needs can be a confusing task. With so many options available in the market, each offering its own advantages and specialties, finding the right fit for your elearning machine is not easy.

At the same time, picking the right LMS is critical to the success of any elearning initiative. After all, it is the tool that will be the base of the virtual learning experience you are trying to provide to your learners.

Among the many ways of evaluating LMS, customer reviews are believed to be trustworthy. Genuine customer reviews usually contain in-depth insights about their experience with a particular tool.

However, going through the reviews of various learning management systems can also be a confusing and interesting experience.

You may find some reviews where people are venting about their bad experiences. You may also find paid reviews written by professional writers.

The number of reviews for LMS far exceeds the already overwhelming number of learning management systems currently populating the marketplace.

Navigating these reviews and finding relevant information that helps you make the right decision can be a daunting task.

With this article, our objective is to help you navigate the confusing realm of LMS reviews.

Here are a few tips that can help you make sense of the overwhelming information contained within LMS reviews:

Find The Right LMS Reviews

Before you can start making sense of the reviews, it is first important to identify the right kind of reviews that you should be reading.

This task has two aspects. The first one is finding the right website. When you look up LMS reviews you will find hundreds of websites listing them. You must ignore more of these.

Look for websites where you can check the profile of the users that have posted the review. This way, you can be a little sure that the reviews have not been paid for.

You can also depend on reviews on renowned industry websites like the Elearning Industry Platform.

The second aspect of finding the right reviews is finding LMS with reviews that are worth your time. Basically, you should look for LMS with a large number of reviews for a broader base of comparison. 

For instance, if you check TalentLMS reviews on the web you will find that it has more reviews than a lot of other tools. This is a clear proof of the tool’s popularity. 

Understand Your Needs And Find Relevant Reviews

Next, it is time to understand what is important to you. What are you looking for in an LMS? Features? Affordability? Utility? Scalability? Reporting Capabilities? 

Once you understand this, you can locate reviews that are talking about these subjects. This way, you can read reviews by people that place importance in the same things as you do.

This way, you can use the description of their experience to set your own expectations and make an informed decision.

Pay Attention To The Reviewer’s Experience

Wherever possible, if you find a detailed review, try to find out more about the person that has written the review. Mostly, you are looking for information related to their proficiency with a learning management system. 

Are they an experienced user? Have they just started using a LMS? Was this their first experience with a LMS?

The answers to these questions are important because a person’s perception of a software varies greatly on their proficiency in using similar software. An experienced user may judge the user interface on different parameters as compared to the parameters considered by a relatively new user.


Finding reviews of learning management systems is not difficult. However, finding reviews that you can use to guide your decision can be a tricky undertaking. We hope that the tips mentioned in this article will help you find helpful reviews and use them to make an informed decision.

Eada Hudes is an Arts student whose experiences in life make her really tougher than anyone else. She can lend you expert tips on diverse topics ranging from relationship to fashion,technology, making money, health and so on. Her write-ups are a window into her thoughts and knowledge.

Deciphering Customer Reviews When Picking A Learning Management System

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